City of Lethbridge Parks & Rec App

city of lethbridge logo

 

The City of Lethbridge has released its new mobile app for citizens and visitors to explore parks and recreation within the city. The Lethbridge Parks app is where users will find information on parks, playgrounds, pathways and other outdoor activities in the city.

 

Available for free on both iOS and Android, the new mobile app demonstrates a mobile-first approach to active engagement within the City of Lethbridge.

 

The mobile app allows users to access a wide variety of city information in a convenient mobile format. The majority of content is available offline, meaning users do not need a data or a wifi connection in order to access information.

 

Lethbridge Parks strongly encourages active engagement with city facilities and public spaces, and the new app will make it easier for citizens who aren’t aware of the opportunities to get engaged.

 

According to the City website, Lethbridge Parks offer many benefits to residents – they connect citizens to the city’s past, help to keep citizens healthy, make them happy and are good for the environment.

city of lethbridge mobile app

Here are some of the top features in the mobile app:

Trails & Pathways

Synced with Google Maps, users can avoid the busy streets and opt to travel via the cities large network of trails and pathways.

 

 

Parks & Recreation

The app provides a list of all parks, green spaces, playgrounds, sports fields, recreation sites, and sites of interest. Users can view the list alphabetically, sort by distance, or search by keyword. Also, users can switch from a list to a map to provide a spatial perspective.

Once a user finds a place of interest, they can click on it and learn more about the space. For example, citizens can learn whether or not a playground has a public washroom, if it’s wheelchair accessible, and learn about the playground material and surface.

If citizens want to visit the space, they can quickly get directions via Google Maps. Or, they can click on the myRIDE feature, which provides a directory of modes of public transportation in the City of Lethbridge.

city of lethbridge mobile app

Service Request

To help facilitate two-way communication, the mobile app allows citizens to report a service request in and around the city. Citizens can report problems such as graffiti, potholes, or broken equipment.

 

City News

The app connects users to city news, via an automatically synced RSS feed.

 

Parks and Rec Guide

The City of Lethbridge recreation and culture guide is a monthly publication that promotes activities, programs, and services for the citizens of Lethbridge. Through the app, citizens have access to the PDF documents to review.

 

Social Media

The app allows citizens to access all City of Lethbridge social media accounts, including Facebook, Twitter, Instagram, and Youtube.

 

Future updates

The City of Lethbridge mobile app was built using 14 Oranges’ Info Grove platform. Info Grove is a combination of a mobile app and a cloud-hosted content management system.

 

Info Grove allows City staff with no technical background to make edits within the app and add new content with ease.

 

Staff can create new buttons and content for temporary events, update resources, and adapt to the opinions of the citizens.

 

The City of Lethbridge will be able to send push notifications to update citizens regarding emergencies or facility breakdowns.

 

Lastly, Info Grove is equipped with geo-fence and beacon technology. The City of Lethbridge will be able to leverage this to create spatial-based triggers to notify users when entering a park or recreation facility, if relevant.

 

 

 

Info Grove Mobile Apps

 

 

Orica Mining Mobile App: Field Worker Management

Orica mobile app

 

 

Orica is the world’s largest provider of commercial explosives and innovative blasting systems to the mining, quarrying, oil and gas and construction markets, a leading supplier of sodium cyanide for gold extraction, and a specialist provider of ground support services in mining and tunnelling.

 

 

Orica mining

 

The Problem?

 

Orica has over 100 field workers and was looking for a way to improve field worker efficiency. Orica's field workers are required to fill out forms, submit claims, and act quickly in case of emergency. Orica had documents and reference materials that were only available by PDF or hard copy, so they were looking for a solution that could make the documents readily accessible by users on their phones without having to rely on internet connectivity.

 

paper forms

 

The Solution

Orica mining mobile app

 

 

14 Oranges came in and developed a mobile app that allows users to access reference materials, procedures, and contact information without an internet connection.

14 Oranges converted Orica’s unique paper forms into a mobile format that works with smartphones and tablets. As Orica adds new forms, and require edits to forms, they will be able to access the backend and make changes without coming back to 14 Oranges.

 

orica mobile app
orica mobile app

In addition, the app has other forms and quick links to external resources, including a touch-to-dial or touch-to-email feature. Users can fill out forms remotely and choose to send them once they're back in a location with cell service or wifi.

In the case of an emergency, the app provides a step by step process for the field workers to follow. The app uses minimal battery usage, as all content is stored offline and requires no data or wifi connection to operate.

 

orica map

 

 

Info Grove Mobile Apps

 

 

Info Grove Mobile Apps

 

 

Orica uses our Info Grove mobile app platform as an internal app for field workers to complete forms and submit claims on the job.

All forms and data collected in the app are stored in Info Grove’s content management system, along with the email addresses of staff members.

Info Grove is perfect for companies that require a tool for mobile field workers. Info Grove has a variety of complex form features, allowing users to take photos, submit data, and email from the app.

In addition to complex forms and a backend data source, Info Grove provides access to PDF documents, spatial-based triggers (geo-fences and beacons), contact list, location list, footers, targeted push notifications, and can be password protected.

Interested in a mobile app for your business? Click here to learn more about Info Grove mobile apps.

Geo-Fencing: Location-Based Mobile Engagement

geo-fence mobile app

 

What is a geo-fence?

A geo-fence is a virtual perimeter for a real-world geographic area. The virtual area is set up using global positioning system (GPS) technology. The majority of geo-fences work together with a mobile device and a downloaded mobile app. In most cases, as a mobile device enters a geo-fence, it triggers a pre-programmed action on the device.

 

 

How does a geo-fence work?

We will explain the process as if your geo-fence is working in conjunction with a mobile app.

First, the virtual area must be configured by an administrator in the backend of your mobile app. For many applications, this involves accessing a content management system and setting a longitude and latitude for the desired area. The administrator then determines how large the geographic boundary will be, in meters. The size of your geo-fence is set drawing a radius from the latitude and longitude and creates a virtual circle around your defined area. The final step is to determine what type of location-timed service you are going to provide, either a local notification or location-specific content.

Second, the user must have your app installed and they’ll require location services turned on for your app. It’s important to ensure the app users have location services turned on in order for your geo-fence to function.

 

How to use geo-fences

Geo-fencing is most commonly performed with local notifications. As a mobile device enters the pre-defined area, the device will become “activated” within the geo-fence. At 14 Oranges, we provide you two options for using geo-fences:

 

1. Automatically send a local notification to the user within seconds of the app user entering your defined perimeter. The notification can provide information, link them to other pages within the app, external URLs, and mobile resources.

2. Activate content that is only accessible when the app user is physically inside of the pre-defined area. When a user enters the area, they “unlock” new pieces of content in the app that would otherwise be inaccessible when they’re outside of the area.

 

Real-World Example: Snapchat

Snapchat uses geo-fence technology to enable specific filters as mobile devices enter new areas; this an example of “unlocking” location-based content. If you’ve used apps like Snapchat in the past, you’ve probably noticed this location-based service. Location-based filters and stickers are widely used with Snapchat. Most major cities in North America have their own unique Snapchat filter made with a geo-fence which covers city limits.

 

snapchat geo-fence

 

Benefits of geo-fences

There are countless benefits of geo-fence technology working with a mobile app, the most significant being improved mobile engagement. Geo-fencing allows you to notify your app users at the most relevant time or provide more relevant content. Businesses, governments, organizations, and events have a powerful toolkit for reaching their target audience in a timely fashion with geo-fences.

 

Geo-fences for Cities

 

geo-fence cities

 

Cities have a unique opportunity with geo-fence technology. Cities have a guaranteed user base for location-enabled services, as the citizens move around the city every day. Cities can set up geo-fences in the downtown shopping areas, parks and recreation facilities, and relevant boundaries.

Cities can use geo-fences to set up notifications to connect citizens to local deals, discounts, or events, and provide useful information about the physical area they’ve just entered. For example, as a user approaches a trailhead for a hike, they could be greeted with information about rules and safety in the outdoors.

 

Geo-fences for Associations

 

association geo-fence

 

Associations are able to use geo-fences in a few creative ways to enhance member engagement and the overall member (mobile) experience.

 

EVENTS:

Events are a great way to leverage geo-fence technology for associations and organizations. As attendees enter the venue, you’re able to greet them with an automated notification. A geo-fence could remind them about the day’s activities, schedule, or direct them to more content in the app. Add a new geo-fence for every day of the event, or set up a few smaller perimeters for larger events.

Also, associations can enable content that is only accessible when the app user is physically inside of the pre-defined radius. When a user enters the event, they “unlock” new content for the event that would otherwise be inaccessible when they’re outside of the area.

 

ADVOCACY:

Associations are routinely engaging members with grassroots advocacy campaigns. Try setting up a geo-fence around your state legislature or political building and remind users as they cross the radius to contact his or her representative. The notification will likely be viewed as relevant and less obstructive than usual push notifications, as the user is physically located near the building you’ve chosen.

If your mobile app integrates with KnowWho, an online government directory for advocacy, the geo-fence can link users to send an email or phone his or her representative regarding the advocacy issue.

 

MEMBER BENEFITS:

Many associations provide members with a variety of benefits. So many in fact, that members often forget what’s available to them. Enable geo-fence locations around physical storefronts for member benefits.

For example, an association may offer a bank or credit union account or car rental services with membership, so a geo-fence could be set up around those locations to send reminder notifications to members.

You will most likely require members to possess his or her membership card (QR Code) within the mobile app if they wish to redeem their benefits at the locations.

 

Geo-fences for Businesses

 

business geo-fence

 

Businesses with a physical storefront have a competitive advantage with geo-fencing, especially if the business has people returning often, like a restaurant or clothing store. If your business has multiple locations, you can configure separate location-timed notifications.

Sending a local notification to users who already have your app installed will go a long way for increased customer loyalty. For example, configure a geo-fence so when an app user gets within 2km of your storefront, they receive a push notification with a code for 10% off their next purchase. Within the notification, you can list the details of the promo, such as “valid only at our downtown location” or “expires within 24h”.

 

Potential Limitations

 

HIGH-RISE BUILDINGS

 

high rise building

 

It’s important to remember that geo-fences leverage longitude and latitude when generating a perimeter, so a geo-fence can only measure the width of a certain space and not the height.

Why is this important? High rise buildings present a few obstacles for geo-fences.

Example: For a 12 story building, only one geo-fence can be enabled for the entire building. You are not able to add a geo-fence for each floor as the user is passing through the same radius for each floor. If you are attempting to integrate location-based services for this type of scenario, a beacon would be a better fit.

Also, many high rise buildings may interfere with the connectivity of cellular devices to global positioning systems, meaning the geo-fence may not detect the device has entered the area.

 

LOCATION SERVICES

 

location services

We have already touched on location services, but it’s important to discuss again. At the end of the day, if the user does not have location services and data/wifi enabled, they will not receive the geo-fence content.

We recommend reminding users to turn on the feature in their settings, especially for city apps or events. Make sure you explain to the user the benefit of turning these services on and what type of information they will receive.

 

How to set up geo-fences with Info Grove

 

In Info Grove, we define geo-fences as “Location Links.” The reason for this is because geo-fences leverage user locations and often link users to a new location in the mobile app.

 

info grove mobile apps

 

Step 1: Define your geo-fence

The “Name” you choose is only for internal purposes and will not be seen by app users.

 

setting up a geo-fence

 


Step 2: Set your geo-fence

We recommend opening Google Maps and clicking on the centre of your desired location. After you click on the centre, Google Maps will automatically generate a longitude and latitude (example: 49.185974, -123.144002)

 

google maps geo-fence

 

Enter the longitude and latitude in the Info Grove backend. Then, determine how large you want your geo-fence to be. Info Grove recommends making the radius no smaller than 100m to improve accuracy of location services.

setting up a geo-fence

 


Step 3: Set your location-link (if necessary)

Info Grove gives you the option to redirect people when they click on the geo-fence. If you’re providing additional information, you can use this section to define the landing page in the app. You’re able to send users to any of the modules you’ve created in Info Grove. Setting a location is optional; however, if you leave the space blank it will launch the home page of the app when clicked on.

 

setting up a geo-fence

 


 

Step 4: Set local notification (if applicable)

 

 

 


End Result!

As app users enter your geo-fence they will be greeted with a timely local notification!

 

 

If you’re having trouble with your geo-fence, contact us at support@14oranges.com. Or, if you want to learn more about our geo-fence technology and Info Grove, contact us as sales@14oranges.com.

 

Info Grove Mobile Apps

 

Arkansas Education Association

aea mobile app
aea logo

Arkansas Education Association

Mobile-first communication

The Arkansas Education Association needed a complete digital and mobile overhaul. 14 Oranges provided them with a new mobile-responsive website along with a mobile app available for both iOS & Android. Members of the AEA now have access to industry news and information on the platform of their choice. The website, although mobile-responsive, is perfect for desktop browsing, while the mobile app is great for on-the-go resources. A lot of content within the app is also available offline, so no wifi/data is required.

Learn More

The Polygon Gallery

polygon mobile app

The Polygon Gallery

Beacon activated mobile app

The Polygon Gallery opened doors to their new gallery on November 18, 2017. To enhance the visitor experience, Polygon is using our Info Grove software, along with beacon activated landmarks, to redefine gallery interactions. The new mobile app links the public and members to live exhibit info, hours, and resources. Polygon also uses the app to connect the public to local artist projects with educational content and videos. Download the app on both iPhone and Android for free today!

Learn More

City of Pittsburgh

city of pittsburgh mobile app
City of Pittsburgh mobile app

City of Pittsburgh

Watch Dog Mobile App

The City of Pittsburgh has deployed 14 Oranges’ Info Grove self-managed mobile app service to provide citizens of Pittsburgh with fraud report mechanisms. The official mobile app from Michael Lamb, Controller of the City of Pittsburgh, increases government transparency by bringing mobile accessibility of information to citizens and stakeholders of the City of Pittsburgh. Use the mobile app to help protect Pittsburgh’s tax dollars from fraud, waste, and abuse. Examples of this include, theft of city property, using city property for personal or campaign purposes, accepting a bribe, kickback, or illegal gratuity, or accounting irregularities.

Learn More

City of Hamilton Citizen Engagement Mobile App

city of hamilton mobile app
city of hamilton logo

City of Hamilton

Mobile App

The City of Hamilton has deployed 14 Oranges’ Info Grove self-managed mobile app service to engage with citizens and visitors of Hamilton, Ontario.
The City of Hamilton provides quick access to information about garbage and recycling calendars, current events, local government info, and social media. City officials will now be able to relay information about events, news, and emergencies using its citizen engagement app.
Learn More

3 Ways Mobile Apps Rally Voters

 

Election Mobile Apps

A few weeks ago, we released an article about Union County and Monmouth County and their push to increase political engagement. Both counties use our Info Grove service to manage their apps and communicate with local citizens. The mobile apps are used before, during, and after the election process. 14 Oranges partnered with New Jersey counties to change the way people learn about local elections. The county elections have been over for a few weeks now and here is what we learned.  

 

3 Ways Mobile Apps Rally Voters

 

1. Real-Time Election Updates

 

 

The New Jersey counties used their apps to keep citizens up to date throughout election day. Push notifications were sent to inform citizens of polling station hours, and they sent updates as votes were counted. Citizens continued with their day as they received election notifications, keeping them engaged. With the political mobile app, citizens don’t have to refresh a web browser or a social media page to stay up to date; they just use the app.

2. Political Candidate ID Cards

 

 

A common reason why people don’t vote is that they don’t know who’s running and who’s running for what. A mobile app, operated by a nonpartisan body, gives a centralized platform for those running in political campaigns. Each candidate can have a section in the app, controlled by the unbiased officials so that citizens can read an objective overview of candidate bios, promises, and beliefs.

3. Provide the Election Basics

 

 

In addition to candidate ID cards, the mobile app is used to provide the basics, and we mean the basics. The apps answer the obvious questions, such as “Am I registered?” or “Where do I vote?” The political mobile apps make the voting process as easy as possible. Governments need to find ways to take down the barriers of the past, and a mobile app is a solution for the 21st century.

Testimonial

"We wanted to make the app as user-friendly as possible so voters could easily pinpoint the information they were searching for. To achieve this, I worked with 14 Oranges to design a sleek menu that utilizes round icons to organize our elections information. I also wanted to utilize push notifications so voters were instantly informed about the latest election deadlines. The overall goal was to make information more readily available to the public and increase voter awareness and turnout." - U.S. County Official 

 

Podcast

 

Listen here to learn about the political apps in New Jersey, and how it changes election day engagement with active push notifications. Will this trend push to British Columbia?

 

Are you looking to create a mobile app for your county, region, province, state, or city? Contact us today to see how 14 Oranges can help you meet your political objectives.